Shipping Information

Production and Standard Delivery times

vlexbilling items are made-to-order, which means they are produced AFTER an order is placed. This is for personalization purposes and to give our customer a wide range of designs to choose from.

Please note that Delivery Time = Process time + Shipping Time.

We have our fulfillment centers located both in the US and overseas to keep the best pricing for customers. Therefore, processing and shipping time vary among product types. Please refer to the Shipping Section in the product page, or the following table for more details:

* This table only applies to Standard Shipping

 Product Type Production Time
(Business days)		 Shipping Time
(Business days)

All-over-print Apparels
(including All-over-print Hoodie, T-shirt,
Shorts, Joggers, etc.)

 6 - 8 7 - 15

Basic Graphic Apparel
(including Direct-to-garment T-shirt, Hoodie, Sweatshirt and Hoodie)

 2 - 5 5 - 10

Hats

 6 - 8 7 - 15

Footwear

 6 - 8 7 - 15

    ⚠ Note: 

    • Right after your order finishes processing and is sent out, you will receive a shipping notification email with a tracking code so you can follow your package.
    • For personalized products, kindly allow us an extra amount of 2 - 3 business days excluding processing time to work on the design.
    • Should you want to get an exact expected delivery time of the items you are to purchase, or have difficulties tracking your package, please contact our Customer Service via email [email protected] or leave us a message here. Our agents will help you out.  

    Shipping Charges

    Shipping charges may vary depending on the shipping address. Final shipping charge will be displayed on the checkout page.

    Promotion: We offer Free Shipping for orders over $59 shipped to the U.S.